Ransomware

Removing

Boot into the mobile phone’s Safe Mode and uninstalling the suspected application:

  1. Hold down the physical Power button until you see the Power off prompt on your screen.

  2. Long-press the Power off button on your screen until the Reboot to safe mode dialog box appears.

  3. Press OK. The device reboots. The words Safe Mode appear in the lower left corner of your screen.

  4. Go to Settings -> Apps.

  5. Uninstall the ransomware and related application.

If you can not get rid of the ransomware by booting into Safe Mode, you can try to reset your Android device to factory settings. A factory reset erases all data on the device, so make sure you make a back-up first.

Prevention

  • Download applications only from the app stores that vet.

  • Keep the device updated. Android developers regularly release new patches and updates. Make sure to install the offered updates as soon as you receive notifications on your device.

  • Back up your mobile data on your computer hard drive, one a portable device, or in the cloud.

  • Install anti-malware applications

  • Disallow non-official app installations:

    1. Go to Settings -> Security.

    2. Uncheck the Unknown sources box.